Privacy Policy

Last Updated: February 15, 2026

Our Commitment to Privacy

luminaasas is committed to protecting the privacy and personal information of our program participants and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) of Thailand and other applicable privacy regulations.

We believe in transparency and your right to understand exactly how your information is handled. This policy applies to all interactions with luminaasas, including our website, program enrollment, and educational services.

1. Information We Collect

Personal Information You Provide

When you interact with us, we may collect the following types of personal information:

  • Contact information: name, email address, phone number, mailing address
  • Program enrollment information: educational background, professional status, areas of interest
  • Financial information: payment details necessary for program fees (processed securely through third-party payment processors)
  • Communication records: correspondence via email, phone, or contact forms

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information:

  • IP address and general location information
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website or source

2. How We Use Your Information

We use your personal information for the following purposes, based on legitimate interests and your consent:

  • Program delivery: To provide our educational programs, communicate with participants, and deliver course materials
  • Administrative purposes: To process enrollments, manage payments, and maintain program records
  • Communication: To respond to inquiries, send program updates, and provide requested information
  • Service improvement: To understand how our programs are used and identify areas for enhancement
  • Legal compliance: To meet regulatory requirements, tax obligations, and respond to legal requests
  • Marketing: To send information about programs and services (only with your explicit consent, and you may opt out at any time)

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: You have given explicit consent for specific processing activities
  • Contract performance: Processing is necessary to fulfill our obligations under program enrollment agreements
  • Legitimate interests: Processing is necessary for our legitimate business interests, such as program administration and service improvement
  • Legal obligations: Processing is required to comply with Thai laws and regulations

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

  • Service providers: Trusted third-party service providers who assist with payment processing, email communications, or website hosting (all bound by confidentiality agreements)
  • Legal requirements: When required by law, court order, or government regulation
  • Business transfers: In the event of a merger, acquisition, or sale of assets (with notification to affected individuals)

We ensure that all third-party service providers maintain appropriate data protection standards.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  • Secure data storage with encryption
  • Access controls limiting who can view personal information
  • Regular security assessments and updates
  • Secure communication channels for sensitive information
  • Staff training on data protection practices

While we take reasonable measures to protect your data, no internet transmission or electronic storage is completely secure. We encourage you to use strong passwords and protect your account credentials.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law:

  • Program participant records: Retained for seven years after program completion (for tax and legal compliance)
  • Contact form inquiries: Retained for two years or until the inquiry is resolved
  • Marketing communications: Retained until you withdraw consent
  • Website analytics data: Retained in aggregated form for statistical purposes

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage information. For detailed information about our cookie practices, please refer to our Cookie Policy.

8. Your Privacy Rights

Under Thai data protection law, you have the following rights regarding your personal information:

  • Right to access: Request a copy of the personal information we hold about you
  • Right to rectification: Request correction of inaccurate or incomplete personal information
  • Right to erasure: Request deletion of your personal information (subject to legal retention requirements)
  • Right to data portability: Request transfer of your personal information in a structured, commonly used format
  • Right to object: Object to processing of your personal information for certain purposes
  • Right to restrict processing: Request limitation of how we use your personal information
  • Right to withdraw consent: Withdraw previously given consent at any time
  • Right to lodge a complaint: File a complaint with the Personal Data Protection Committee of Thailand

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Children's Privacy

Our programs are designed for adults over forty years of age. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete such information promptly.

10. International Data Transfers

Your personal information is primarily stored and processed in Thailand. If we transfer your information outside Thailand, we will ensure appropriate safeguards are in place to protect your data in accordance with Thai data protection standards.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending an email notification to registered program participants

We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: [email protected]

Phone: +66 2 655 2816

Address: 67/12 Soi Tonson, Ploenchit Road, Lumpini, Pathum Wan, Bangkok 10330, Thailand